Orgova Vacation Homes Privacy Policy

Privacy Policy

Orgova LLC Privacy Policy

Privacy Policy Orgova LLC, (DBA “Orgova”, “Orgova Vacation Homes”, “Orgova Travel” and “Orgova Vacation Rentals”)

At Orgova, we respect the privacy of our users and the importance of the information they entrust to us. This Privacy Policy describes how your personally identifiable information (PII) is collected, used, and shared when you visit or make a booking from Orgova.com (the Site). Our privacy policy is in accordance with US privacy law and information security.

Where this policy mentions “Orgova”, “Orgova Vacation Homes”, “Orgova Travel”, “Orgova Vacation Rentals”, “we", "us", or "our" it refers to the overarching Orgova LLC, which includes but is not limited to the Site.

Personal information we collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, anonymized IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or Vacation Rental Homes that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as Device Information.

In general, you remain anonymous, however when making a reservation or an order for other goods or services through the Site or any affiliated partner or channel, you will be asked to enter your personal details including name, email address, billing address, phone number, credit card information, personal preferences and possibly other details to assure the best experience. This is necessary in order to secure your booking, as well as help us to provide better service to you. You can have confidence in our secure online system, as well as with Orgova that we will not provide any of your personal information to other companies or individuals without your permission with the exception of those required to complete your transaction. When we talk about Personal Information in this Privacy Policy, we are talking both about Device Information, Booking Information and PII.

We collect Device Information using the following technologies:

  • Cookies are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit https://www.allaboutcookies.org/ or https://cookiesandyou.com/
  • Log files track actions occurring on the Site, and collect data including your anonymized IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • Web beacons, tags, and pixels are electronic files used to record information about how you browse the Site.
  • User communications When you send email or other communications to us, we may retain those communications in order to process your inquiries, respond to your requests and improve our services.
When we collect information

Information is collected when you register on the Site, make a reservation, subscribe to our newsletter, respond to a survey, fill out a form, use our live chat, open a support ticket, enter information on the Site, provide feedback and visit the Site.

Other sites

This Privacy Policy applies to our services only. We do not exercise control over the sites displayed as links from within the Site and various services. These other sites will have their own privacy policies. Referring partners and sites have their own privacy policies. Orgova has no control over referring partners and sites hereby assuming no liability for policies and practices of partners and sites.

How we use your personal information

We use the Booking Information that we collect to fulfill a Vacation Rental Reservation placed through the Site (including processing your payment information when arranging for a Vacation Rental Stay, and providing you with invoices and/or reservation confirmations). Additionally, we use this Booking Information to:

  • Communicate with you
  • Screen our bookings for potential risk or fraud
  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services
  • Access, improve and develop orgova.com
  • Enable you to access and use orgova.com
  • Operate, protect, improve, and optimize orgova.com, such as by performing analytics and conducting research
  • Provide customer service and responding to your questions or comments.
  • Send you service or support messages, updates, and reservation notifications.
  • We do not disclose information to third parties with the exception of those required to conduct our business, serve our guests or in the event of law enforcement request and legal process by subpoenas, court order or other legal process to prevent criminal activity. We reserve right in our sole discretion to defend against legal claims brought against us or to defend against possible legal claims we determine in our sole discretion may be brought against us.
  • Orgova and affiliated sites use analytics for understanding guest use of our site, information. Data collected is used to assure Orgova is providing the best services and marketing to our visitors and customer base.
Technologies used within orgova.com
SSL
SSL (Secure Sockets Layer)

We use SSL (Secure Socket Layer) on our website in order to maintain encrypted communication across the web. Our usage of SSL technology ensures that all data transmitted remains secure.

Digital Certificate
Digital Certificate

As part of SSL technology, we utilize Digital Certificates provided by only the top most recognized Certificate Authorities.

Data Protection
Data Protection

We protect the quality and integrity of your personally identifiable information based on technologies available. We have implemented appropriate technical and procedural processes to maintain a high level of security. We will make best efforts to respond to your requests to correct personal information inaccuracies in a timely manner.

Guest Reviews
Guest Reviews

We publish reviews from our guests in accordance with our policies. Reviews are pulled dynamically from our booking systems or directly submitted on the Orgova website.

Marketing
Marketing

In order to promote our business and our services, we use advertising campaigns. For this purpose, we have Pixel codes installed. The pixel is an invisible image with a code thread that let us know how visitors interact with our page. This behavioral information is then used automatically by our advertising platforms. We use multiple advertising platforms that we use are such as but not limited to Adroll, Facebook and Google Adwords.

Electronic Communication
Electronic Communication

We use email. Facebook, twitter, Pinterest, LinkedIn, MailChimp, and many other platforms to send news, promotions, and information about Orgova, specials, events and anything related to the Orlando attractions and vacation rentals. We may use chat platforms and opt-in to provide customer support and promotions.

PCI Security
PCI Security

The Booking process on this site and the corresponding transaction is performed by CiiRUS and is PCI compliant.

As part of Orgova’s Property Management Program, we advertise your vacation home on the most popular and well-known booking sites.

Contact Us

3275 S John Young Pkwy Ste 607

Kissimmee, FL 34746

+1 407 552 4087

Toll-Free 1 800 742 1002

info@Orgova.com

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